Pastura Shipping Policy

At Pastura, we are dedicated to delivering your order promptly, safely, and transparently — no matter where you are.

Shipping Coverage

We currently ship to most countries worldwide. Please verify delivery availability during checkout. If your country is not listed, feel free to contact us directly.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays are processed on the next business day.

Estimated Shipping Time

• Standard delivery typically takes 7–15 business days, depending on destination and courier availability.
• In rare cases, delivery may be delayed due to customs clearance, remote location access, or external factors beyond our control.

Shipping Fees

• Shipping costs are calculated automatically at checkout based on your delivery address and the total order weight.
• Free shipping promotions may apply during limited-time campaigns.

Order Tracking

Once your order is shipped, a tracking number will be emailed to you. You can track your package online at any time using the link provided.

Customs, Duties & Taxes

• International orders may be subject to import duties, VAT, and customs fees.
• These charges are not included in your purchase total and must be paid by the recipient upon delivery.
• Pastura is not responsible for delays caused by customs procedures.

Important Notes

• Please ensure that your shipping information is accurate to avoid delivery issues.
• If your package is returned due to an incorrect address or failed delivery attempts, re-shipping fees may apply.

Need Help?

If you have any questions or concerns about your shipment, contact our support team at:

shopping@pasturafarmstore.com