Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how Pastura Company LLC (“Pastura,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website, make a purchase, or use our services.

1. Information We Collect

We may collect personal and non-personal information in the following categories:

• Full name, email address, and phone number
• Billing and shipping addresses
• Order details and purchase history
• Payment information processed securely by PCI-compliant third-party gateways (Stripe, PayPal, Shopify Payments)
• Device information, IP address, cookies, browser identifiers, and usage analytics
• Information provided voluntarily through customer inquiries or support requests

2. How We Use Your Information

Your information is used for legitimate business purposes to:

• Process, fulfill, and deliver orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, or service notices
• Analyze website performance and enhance user experience
• Prevent fraud and ensure platform security
• Comply with legal, tax, and regulatory obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

• Payment processors (Stripe, PayPal, Shopify Payments)
• Shipping carriers and fulfillment partners
• Cloud hosting and analytics service providers
• Fraud prevention and security vendors

These partners operate under strict confidentiality agreements and use your data solely to provide services on our behalf.

4. Data Security

We implement industry-standard administrative, technical, and physical measures to protect your data:

• HTTPS/SSL encryption across the entire website
• Secure storage on U.S.-based servers
• PCI-DSS compliant payment processing
• Restricted internal access to customer data
• Routine security reviews and system monitoring

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we store
• Request correction or updates to your data
• Request deletion of your information, subject to legal requirements
• Withdraw consent or restrict certain types of processing
• Opt out of marketing communications

To exercise these rights, contact us at:

shopping@pasturafarmstore.com

6. Data Retention

We retain your information only as long as necessary to:

• Complete transactions
• Provide ongoing services
• Meet legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it.

7. International Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using our website, you consent to these transfers in accordance with this Privacy Policy.

8. Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website signifies acceptance of the revised policy.

10. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, contact:

Pastura Company LLC
1201 N Orange Street, Suite 600
Wilmington, DE 19801
Email: shopping@pasturafarmstore.com